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	<title>Comments on: How to lose customers: Pandora.com</title>
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	<link>http://investorblogger.com/archives/how-to-lose-customers-pandoracom/</link>
	<description>Making Money, Doing Gadgets and Blogs: It&#039;s all a Dream!</description>
	<lastBuildDate>Mon, 14 Mar 2011 16:26:28 +0000</lastBuildDate>
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		<title>By: News Updates from InvestorBlogger - EntreCard, Investing, Presidents and Last.fm &#124; InvestorBlogger</title>
		<link>http://investorblogger.com/archives/how-to-lose-customers-pandoracom/comment-page-1/#comment-32405</link>
		<dc:creator>News Updates from InvestorBlogger - EntreCard, Investing, Presidents and Last.fm &#124; InvestorBlogger</dc:creator>
		<pubDate>Tue, 20 May 2008 17:53:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.investorblogger.com/archives/how-to-lose-customers-pandoracom#comment-32405</guid>
		<description>[...] It&#8217;s not often the words on InvestorBlogger prove right, and I&#8217;m not really one to tell people that &#8220;I told you so!&#8221; But for those of you reading last year&#8217;s blog post on the changes at Pandora. [...]</description>
		<content:encoded><![CDATA[<p>[...] It&#8217;s not often the words on InvestorBlogger prove right, and I&#8217;m not really one to tell people that &#8220;I told you so!&#8221; But for those of you reading last year&#8217;s <a href="http://blogorbuild.sitesell.com/blogmyblog.html" target="_blank">blog</a> post on the changes at Pandora. [...]</p>
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		<title>By: Are all artists wishing they were making a PRINCEly sum? &#124; InvestorBlogger</title>
		<link>http://investorblogger.com/archives/how-to-lose-customers-pandoracom/comment-page-1/#comment-5626</link>
		<dc:creator>Are all artists wishing they were making a PRINCEly sum? &#124; InvestorBlogger</dc:creator>
		<pubDate>Wed, 25 Jul 2007 17:07:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.investorblogger.com/archives/how-to-lose-customers-pandoracom#comment-5626</guid>
		<description>[...] a brief, but interesting sidenote to the Pandora debacle, another artist is shoving aside traditional ways of making money from CDs. In the UK, he just GAVE [...]</description>
		<content:encoded><![CDATA[<p>[...] a brief, but interesting sidenote to the Pandora debacle, another artist is shoving aside traditional ways of making money from CDs. In the UK, he just GAVE [...]</p>
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		<title>By: kennethdickson</title>
		<link>http://investorblogger.com/archives/how-to-lose-customers-pandoracom/comment-page-1/#comment-5193</link>
		<dc:creator>kennethdickson</dc:creator>
		<pubDate>Fri, 13 Jul 2007 16:11:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.investorblogger.com/archives/how-to-lose-customers-pandoracom#comment-5193</guid>
		<description>Tim,

I&#039;m flattered that you took the time to read my &#039;little&#039; blog. I&#039;m going to post a devil&#039;s advocate type post soon to examine the rights holder&#039;s side of things. After reading your post, and thinking about how I would feel if someone rebroadcast my work without compensation (esp. if it was for work that I do to put bread on the table)... 

I&#039;m confused about several things in your postings, but I&#039;ll do my other post first, before I look at your post&#039;s arguments again!

Thanks,
Kenneth</description>
		<content:encoded><![CDATA[<p>Tim,</p>
<p>I&#8217;m flattered that you took the time to read my &#8216;little&#8217; <a href="http://blogorbuild.sitesell.com/blogmyblog.html" target="_blank">blog</a>. I&#8217;m going to post a devil&#8217;s advocate type post soon to examine the rights holder&#8217;s side of things. After reading your post, and thinking about how I would feel if someone rebroadcast my work without compensation (esp. if it was for work that I do to put bread on the table)&#8230; </p>
<p>I&#8217;m confused about several things in your postings, but I&#8217;ll do my other post first, before I look at your post&#8217;s arguments again!</p>
<p>Thanks,<br />
Kenneth</p>
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		<title>By: Tim Westergren</title>
		<link>http://investorblogger.com/archives/how-to-lose-customers-pandoracom/comment-page-1/#comment-4777</link>
		<dc:creator>Tim Westergren</dc:creator>
		<pubDate>Mon, 02 Jul 2007 06:11:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.investorblogger.com/archives/how-to-lose-customers-pandoracom#comment-4777</guid>
		<description>hi kenneth - 
Thanks for taking the time to write this challenging, and provocative note regarding our decision to shut Pandora off internationally.  That day was one of the worst days for us.  

I of course share all of your concerns about losing the momentum, and the risk of damaging the goodwill of our int&#039;l listeners (though the email we&#039;ve received has been almost uniformly supportive and understanding).   The first point I need to make is that this is NOT a function of US laws.  The US is actually the most advanced in providing a legal framework for webcasters (DMCA).  We&#039;re being hampered by the licensing situation in other countries.  No other country has the licensing infrastructure in place to collect and distribute the performance fees required by law.  We&#039;ve been told to turn Pandora off.  If we don&#039;t, we&#039;re wilfully violating copyright laws.  Are you suggesting that we ignore the directives of the labels that own the music in these countries?  It&#039;s terribly frustrating as we know full well the benefits that Pandora gives to every part of the ecosystem, but I think we&#039;d be foolish to think that we can skirt these laws with impunity.   It&#039;s also not in our DNA to ignore such laws that were created to protect rightsholders.  

Perhaps we&#039;re being too conservative.  It&#039;s painful to watch other companies prosper by violating these laws, but we don&#039;t think that means we should do the same.  We&#039;ve already seen a major jump in activity among the rights associations around the world trying to fix the situation (our fingers are crossed). 

Personally,  I think this will only make us stronger when we do launch legally around the globe.  The way I see it, we&#039;re taking the tougher road, but the road you have to take if you want to build a long term, legal business that can really shape the industry, and change the lot of musicians.   We could try to quickly build a huge international audience then seek protection under the wings of a larger media company, but that&#039;s just not our ambition.  I come to Pandora from many years as a working musician and I want to really make a difference - perhaps catalyze the viability of a global musicians&#039; working class. 

Hope this makes sense - and thanks again for sharing your passionately held viewpoint. 

Cheers.  Tim (Founder, Pandora)</description>
		<content:encoded><![CDATA[<p>hi kenneth &#8211;<br />
Thanks for taking the time to write this challenging, and provocative note regarding our decision to shut Pandora off internationally.  That day was one of the worst days for us.  </p>
<p>I of course share all of your concerns about losing the momentum, and the risk of damaging the goodwill of our int&#8217;l listeners (though the email we&#8217;ve received has been almost uniformly supportive and understanding).   The first point I need to make is that this is NOT a function of US laws.  The US is actually the most advanced in providing a legal framework for webcasters (DMCA).  We&#8217;re being hampered by the licensing situation in other countries.  No other country has the licensing infrastructure in place to collect and distribute the performance fees required by law.  We&#8217;ve been told to turn Pandora off.  If we don&#8217;t, we&#8217;re wilfully violating copyright laws.  Are you suggesting that we ignore the directives of the labels that own the music in these countries?  It&#8217;s terribly frustrating as we know full well the benefits that Pandora gives to every part of the ecosystem, but I think we&#8217;d be foolish to think that we can skirt these laws with impunity.   It&#8217;s also not in our DNA to ignore such laws that were created to protect rightsholders.  </p>
<p>Perhaps we&#8217;re being too conservative.  It&#8217;s painful to watch other companies prosper by violating these laws, but we don&#8217;t think that means we should do the same.  We&#8217;ve already seen a major jump in activity among the rights associations around the world trying to fix the situation (our fingers are crossed). </p>
<p>Personally,  I think this will only make us stronger when we do launch legally around the globe.  The way I see it, we&#8217;re taking the tougher road, but the road you have to take if you want to build a long term, legal business that can really shape the industry, and change the lot of musicians.   We could try to quickly build a huge international audience then seek protection under the wings of a larger media company, but that&#8217;s just not our ambition.  I come to Pandora from many years as a working musician and I want to really make a difference &#8211; perhaps catalyze the viability of a global musicians&#8217; working class. </p>
<p>Hope this makes sense &#8211; and thanks again for sharing your passionately held viewpoint. </p>
<p>Cheers.  Tim (Founder, Pandora)</p>
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